Loading...
Anjali Mohite filed complaint against Tjori com on Oct 6, 2021
I had placed an order with Tjori.com, for a palazzo and kurta. The kurta that was delivered was badly stitched and unwearable. The company informed that they can only exchange the same as refund is not permissible in their policy. I agreed for an exchange. I once again ordered different set of kurta and palazzo this time ( Order No ***************,). The delivery was delayed and when it came , only the kurta was delivered. The kurta was worst than the previous one. Very sub standard and again badly stitched. I this time asked for a complete refund , as one product was not at all delivered and other was non wearable. The company confirmed than refund will be processed for one of the product, for the kurta they refused a refund. Stating i have to go for store credit. They refuse to provide me with the escalation matrix. They refused to let me speak to someone in the management. And after a while the email request was closed without resolution. They do not have any contact numbers working where they can be reached. They do not allow any reviews to be posted on their website . Lot od customers might be getting duped with similar things
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
They are extending the delivery date of the package without any intimation. It has been over a month. When I ask to cancel and return the money, they say it will only be in the form of credit. And when asked for a c...
I had ordered footwear but they haven't delivered it's been ** days they are making fool
Tijori has not fulfilled my order for * months. I placed my order on **th May, for * items worth *,***/-. * of these * products, worth ***/-, were delivered in the first week of June. I am still waiting for the re...
I placed order on *st June. Still haven't received the order. Also now they have not been replying to my emails. When you check on their app it does not show the correct details. And last they emailed me.was they wo...