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Prakhar Gupta filed complaint against Vplak on Sep 3, 2021
I ordered product on ****-**-** **:**:**. Few days later, after I call customer care to get the update, they told me product is out of stock and they will cancel the order and refund the money. Since then, it's around * month and I have not received refund.
They don't answer calls. They don't reply to the mails.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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