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Booking Com - refund not credited and no response even after multiple follow ups

Vaisakh Subash filed complaint against Booking Com on Jan 15, 2023

I have booked a hotel and property owner has cancelled in last moment so I spoke with Booking com so they told me to do a new booking and they will pay me the difference amount they have given this in mail but after mutliple follow ups there is no response

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Booking Com

5

Total Complaints

3

Total Resolved

60.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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