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Indigo Airlines 6E - Refund not credited showing not eligible

Manisha filed complaint against Indigo Airlines *E on Jun 7, 2020

My flight *E**** from MAA to TRZ on * jun **** was cancelled by the airline. PNR MJBTNZ. I don't see the status updated to Cancelled. Neither am I eligible for refund. I want the refund. Their customer service is not reachable.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Indigo Airlines 6E

34

Total Complaints

17

Total Resolved

50.00%

Consumer Satisfaction

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