Exit TechGrads - Refund money from consultancy

I have paid the amount of Rs. ***** for job placement in the month of December **** to Neelam Amol Gaikwad from the institute "Exit TechGrads" and she told me that I get placed by **th January **** and if not, then they will refund my money, but didn't place in any company till Feb so I just asked them to refund my money back.
Whenever I called to Neelam, she is not receiving my call and she is messaging back that she is busy will call you later. After so many follow-ups with Raman, he always gives the date, but not refunding the amount. Finally, I received a mail from them that they will be refunding my money on **th May **** but still haven't received any amount.
My family is not financially strong and I'm only the earning person so my mother borrowed money from someone and he is following-up for the money which I have given to the institute.
Note: Sharing all the evidence against them and please have a look and help me to refund my money. I will be grateful if my money gets refunded.
Neelam:***********
Raman:***********