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Decathlon - Refund fraud

Ajay Mishra filed complaint against Decathlon on Jul 15, 2024

Hello,

My name is Ajay Mishra and I bought a few items from the Decathlon App online. I returned the item after delivery due to the fit and size issue.

As per policy they raised a refund on *rd July **** and since then I'm tracking my refund. I tried email, social media and number but nothing is making any sense as there is no positive response.

I've written them multiple emails and they surpassed multiple timelines. They have no accountability, no commitment and no sensitivity yet they are holding my money for more than ** days now.

I'm tired and fade up now. Not sure what to do now. Seeking for help...

Regards
Ajay Mishra

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Decathlon

42

Total Complaints

31

Total Resolved

73.81%

Consumer Satisfaction

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