Thrillophila
- Refund for Cancelled Services not given even after one year Open
sanchit puri filed this complaint against Thrillophila on Oct 07, 2024
Resolution Demanded:
Refund
Damages
All money in advance for Singapore Family trip
Services cancelled two days before on the pretext that tickets are not available. However, we could easily buy tickets at the counters.
Worst still is that *** days have passed and my refund has not been given. Everytime I contact thrillophillia, a new executive calls and provides no resolution. Everytime I have been asking for the matter to be escalated but no response is received. On ** Sep **, Mr Arpit Aggarwal and called up from their call centre promising resolution. When he couldn't provide a resolution, he started misbehaving. He also said that his senior, Ms Priyanka, will call on the next working day ie on ** Sep ** but that call is still awaited.
Absolutely inconsiderate !!!
Junior staff at Thrillophilia are not bothered even after keeping customer's money for an year now.
Can I expect any responsible senior from Thrillophilia to call back and resolve the issue?
Are you brand?
Are you Lawyer?
Thrillophila
MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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