- Refund denied to me Open
They lied about the basic amenities in the property. There was no water for ** hours on Saturday * December, and the room has a lot of cockroaches. No action is taken. The building manager doesn't pick up calls. When finally questioned regarding the water problem, he said, "Yes, I did a mistake. Escalate on my name if you want to." I called and emailed tech support. They just said we took your complaint. They asked me to email. I did. But no one responded to my email. I only had to call back again on Monday * Dec to make them reply. When I call the Escalation team, it is the same process every time. I'm suffering from mental torture regarding the status of my money.
Series of events that took place on Monday * Dec:
After * calls, a tech support executive told me that there'll be a deduction of Rs *** from half the amount I paid. But when I called the next day for a follow-up, they said they'll not give me a full refund at all. I'm not vacating the property out of my wish. It has just been * days that I joined. The problem was from their end. I'm vacating because the basic amenities which the Oyo life has promised are not given. No hygiene in building with cockroaches on my bed. The building manager was not responding to calls. So I forcefully went to my friend's room. That's just been * days that I lived there. Now they're saying they'll not give full money back. No one calls for follow up. I'm only calling tech support. Every time they're saying, wait for ** hours. My booking id is *****.
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Refund / Credit for purchase
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
I rented a room with Oyo LIFE wherein I was told you will be refunded security deposit in ** days once you leave. I left on **st may and still waiting for refund. The guy who helped me getting the room is unable to help me....
Jan 15, 2020 by Utkarsh Gupta
Baseless Common area charges are being charged by OYO LIFE in the properties in Gurgaon. I am reporting for just one property code GRG**** in sector ** phase * Gurgaon, with at least ** people getting affected by the same. Even after complainin...
Jan 02, 2020 by Harshit Lakhotia
Oyo life provided me with a short notice of one week on **th October **** for either transferring or moving out as their property OYO LIFE ***** was turning out. As I was left with no option so I moved out of the property on *th November ****. ...
Nov 23, 2019 by Himanshu sagar
I was living in Oyo life property, and paid the full rent. Yesterday(Sunday july **) no water was there in the building. I tried to connect with care taker, he didn't pick then later he switched off his mobile. Then i tried * other numbers thos...
Jul 22, 2019 by Febin Bos P
My Oyo Life booking id is *****. I took Oyo life ****, Madhapur in December, **** and moved out of the property on **th Jan, ****. As per Oyo's Agreement they pay the security deposit refund within ** days of move out. Today is **rd Feb, ****...
Feb 23, 2020 by Aditya Saurabh