- Refund Amount not received after cancelling the order Open
I had ordered an item through vplak online website on Nov *nd **:** PM IST and I cancelled the order next day morning ( *rd Nov ) * AM as there were many negative reviews about the product. The item which I ordered was Polk Audio Magnifi Max SR Soundbar system for Rs **,***/-.
The order ID is ********** and payment was made through UPI transfer.
I have been following up with customer care number on a daily basis and what thry is saying it will take ** hours to process the refund. The amount was not processed for refund and I am calling them daily.
Please help me to get back my money and take necessary steps to ban the website so that other people will not fall into this and suffer.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
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