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Mobikwik - Refund amount not credited to my bank account

Murali Manohar filed complaint against Mobikwik on Oct 29, 2018

Hello,

This is a user of mobikwik wallet.

I have an issue with the refund amount.

On October *rd, **** I have placed a order for medicines and paid through mobikwik by adding debit card.

Later on October *th, **** they refunded me an amount of Rs***.**.

As per the history of my transaction it is showing the refund amount of Rs***.** in mobikwik app. But till now it is not credited back to my bank account nor reflected in my mobikwik wallet.

My wallet balance is showing "zero" balance. 

Raised many complaints on help section but no proper response from mobikwik and the issue is not solved.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Mobikwik

227

Total Complaints

108

Total Resolved

47.58%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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