Make my trip
- REFUND AGAINST INTERNATIONAL TICKET BOOKED DURING MARCH Closed
MOHD FAIZAL filed this complaint against Make my trip on Nov 17, 2020
Resolution Demanded:
Refund
Damages
I HAVE BOOKED A TICKET FOR MY FRIEND ON AN INTERNATIONAL SECTOR DURING MARCH BEFORE LOCKDOWN AND THE SAME AS BEEN CANCELLED DUE TO NON OPERATIONAL OF THE FLIGHT AFTER APPROACHING THEIR KOLKATA OFFICE AND SENDING A MAIL AGAIST WHICH I HAVE BEEN INFORMED THAT THE SAME AS BEEN CANCELLED BUT WHEN I REQUESTED THEM FOR REFUND THEY TOLD ME IT WILL TAKE TIME AFTER WHICH THEIR CUSTOMER CARE CENTRE WAS ON IVR SYSTEM GIVING FALSE INFORMATION RECENTLY WHEN I CALLED THEM THE BOOKING CARE CENTRE IS ATTENDING MY CALL BUT WHEN I ENQUIRE THEM REAGARDING THE EXSISTING BOOKING THEY TRANSFER MY CALL WHERE THE IVR SYSTEM GUIDES WHICH IS A HORRIBLE PART WHERE WE CANT GET ANY PROPER RESPONSE.
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Swiggy
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