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footballmonk in - Received product of wrong size

Naman Parganiha filed complaint against footballmonk in on Oct 6, 2024

I purchased a product (Player Version Germany World Cup Away **-**) jersey from this website size -L and
received-m . In this website clear mentioned is that easy return is available but I try to contact them through Gmail and Instagram they don't not reply of my message. This website claims easy return and replace but they do not have a costumers care option and only have a gmail where nothing happen .

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

footballmonk in

19

Total Complaints

9

Total Resolved

47.37%

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