Amazon.in
- Received a defective product Open
Ashish Bajpai filed this complaint against Amazon.in on May 05, 2019
Resolution Demanded:
Refund
I ordered the Baja Caldia Geyser through Amazon.in and it was delivered to me on **-**-****. Then I called Amazon executive to book an appointment for its Installation. The executive directed me to Bajaj saying that they are responsible for the installation of the product. The installation of the Geyser was done on the *th Jan ****. On **th Jan I saw that there was water leakage. The Bajaj technician came and checked the product. According to his diagnosis, the bolt on the inner side of the geyser was loose. After * days we experienced the same problem and raise the complain again. This time technician after checking the product he handed a service denial letter saying that it cannot be repaired and asked me to contact the Amazon for the replacement. I called Amazon regarding the same. The executive then asked me to send a copy of the Invoice and service denial letter on their email id. Now the issue that I'm facing is that the Amazon is denying the replacement saying that the letter given by Bajaj is not the genuine one whereas, Bajaj representative is stating that this is the service denial letter and Amazon has to solve this issue. Now I 'm completely confused as to what is going on as both parties are denying it. With great hope, I'm writing down my issue and request you to please help me in solving this issue. I have attached the service denial letter copy.
Are you brand?
Are you Lawyer?
1 Supporters
Amazon.in
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
Related Complaints
Amazon.in - Diffectiv product not pickup Closed
.H(G .G I( *G @*@ *M!* ?/> K ? .A G !?+GM ?* .?*> * .G I( @ @. .G*G * *M*K!M K *? *M( (*@ * **@ *H...
Oct 25, 2024 by RAJESH KUMAR
Amazon.in - Ptoduct picked up but refund not issued Closed
I placed two orders from Amazon on May **, ****, and another on September **, ****; both orders were delivered to me, but the product was incorrect and defective. I initiated a return, and they picked up the order, but no refund was issued. I c...
Oct 12, 2024 by Shweta
Amazon.in - Incorrect Refund and Modification of Order Details Closed
I placed an order of * items on * months EMI. then i cancelled it after few hours due to personal reasons. Order amount - ***** Refund - ***** + **** (????) Amazon says " ** rs cashback which you got for buying * items from same seller (bu...
Feb 19, 2024 by SHIVANG SINGH PAWAR
Amazon.in - Return not initiate Closed
I had ordered zebronics *TB SSD from amazon which we got defective and not support in our laptop due to which i wanted to return it and amazon is not doing return Order date **-Dec-**** Order # ***-*******-******* amount Rs. *,***.**...
Jan 08, 2024 by RAJESH KUMAR
Amazon.in - Wrong Product Received Closed
Order Samsung Galaxy Buds* Pro Buds on Amazon. but received the Apple AirPods requested amazon to replace or refund for this issue, no response from their side...
Dec 01, 2023 by Reddy Satish