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Rapido Captain - Rapido captian app deactivated unknowingly

Sandeep D filed complaint against Rapido Captain on Apr 26, 2022

Hi this is Sandeep I registered for rapido caption app on March **nd and started working from **rd March all off a sudden they deactivated my account on **th April and there was an amount of ****. I tried calling customer care many times and it doesn't even connect so tried calling from other captian no so after call connected to the executive s they are saying like your haven't uploaded rc so it has been deactivated. But how is this possible after verification for ** hours they activate the account and now saying all the nonsense and there is no proper response from any of the executive or even the superiors. Please I request you to help me out with my issue... This is very unfair from rapido. Daily I used to complete around **-** trips even ** some days. This is the worst company I have faced. Employees are unfit doesn't even give proper answers and no ome has a small amount of knowledge. The one of the worst service by rapido and team.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Rapido Captain

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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