1mg
- Product Size is not correct Open
Kushal Khurana filed this complaint against 1mg on Jun 24, 2020
Resolution Demanded:
Refund
Replaced
I have requested for a refund to exchange the product i.e. i want to return the size M mask and want to get it replaced by L or Xl size mask. I am not asking for a complete refund but instead an exchange of sizes.
The size M is very small and doesn’t fit an average adult, hence would like you to replace it with L or Xl size.
In the product description no information is mentioned whether which size will fit an average adult. Size M looks it is for kids and not adult hence please exchange the same at the earliest.
Attaching a screenshot of product info and no where it is mentioned that size m dimensions. Hence no appropriate information is shared on your product description.
If no action is taken I might need to take a legal action to get the same exchanged.
Request to please exchange it with a XL size at the earliest else i might need to exchange the product.
Also it’s been more than * week i haven’t received a call back from your team which is really poor customer service.
Are you brand?
Are you Lawyer?
1mg
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
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