1mg - Product Size is not correct

I have requested for a refund to exchange the product i.e. i want to return the size M mask and want to get it replaced by L or Xl size mask. I am not asking for a complete refund but instead an exchange of sizes.

The size M is very small and doesn’t fit an average adult, hence would like you to replace it with L or Xl size.

In the product description no information is mentioned whether which size will fit an average adult. Size M looks it is for kids and not adult hence please exchange the same at the earliest.

Attaching a screenshot of product info and no where it is mentioned that size m dimensions. Hence no appropriate information is shared on your product description.

If no action is taken I might need to take a legal action to get the same exchanged.

Request to please exchange it with a XL size at the earliest else i might need to exchange the product.

Also it’s been more than * week i haven’t received a call back from your team which is really poor customer service.