- Product Quality not met Open
Pradyumna Shee filed this complaint against HR Johnson on Aug 03, 2021
HR Johnson is a renowned tile brand in India. However, upon purchasing tiles from them for my home I came across bent and faulty tiles, which comprised about **% of the total. Most of the tiles received were bent and more than the *% ratio that's mentioned/advertised by Johnson. Despite giving them evidence and offering them site visits, they are denying compensation to customers for failing to meet the declared QC parameters of their own product.
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"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."