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Ekart logistics - Product not purchased was delivered and I accepted it by mistake

Pratibha Kandgire filed complaint against Ekart logistics on Mar 26, 2023

Received a product which I did not order from any e-commerce platform. I mistook it for some other order and accepted the parcel. The package received is of a blue saree which is totally used and dirty. I need to return it and get my refund and the delivery boy who delivered it, he won’t pick up the call this is the delivery number I received to contact about the tracking the delivery ***********.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Ekart logistics

39

Total Complaints

29

Total Resolved

74.36%

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