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Bellavita luxury perfume - Product not delivered but marked as delivered

SIMPLE NIMKAR filed complaint against Bellavita luxury perfume on Sep 9, 2024

I had placed Order BVO************ on **th August. On **th August I received a mail that the product has been delivered. But to my utter surprise the delivery mail was sent without shipment being actually delivered. I had raised concern on **st August regarding wrong mail of delivery status of the shipment. But till today there is no revert. I have sent multiple mails, numerous telephonic calls have been made and also grievance has been posted on "X" but still no resolution.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Bellavita luxury perfume

3

Total Complaints

1

Total Resolved

33.33%

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