- Postpaid to prepaid not yet done since 19 days Closed
concern is that mobile no. 9975549316 is not yet activated since 19 days.
this is regarding to mobile no. 9975549316 of my uncle. On 2nd may 2018 we have given request for conversion of this no. from postpaid to prepaid at “narayangaon” village in pune district & in junnar taluka.
in airtel gallery they told us that this process will take 4 days but your no. will be reachable & they have given us new prepaid 4G sim. & given instruction that first you will receive sms on your postpaid sim , then reply 10 to this sms, then insert new prepaid sim & call on 59059. But we didn’t received any sms like this also after 2 days postpiad sim got deactivated & now the situation is like
both the sim is not working.
we visited multiple times on airtel gallery at “narayangaon” but every time they are giving different different reasons like from our end all is ok, you call on 59059 no. but there is no range on new sim card then how can call on this no.
we visited airtel gallery at mumbai but they told us that this is maharashtra circle no. we can’t help you. you have to visit the same airtel gallery.
we are very frustrated with such kind of services from airtel because my uncle has transportation business & his customer is not able to call him and impacted his business.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get service/product replaced or fixed for free
This mail is regarding my postpaid bill. I visited the US last month. This month when I checked my postpaid bill it was 13000. When I called customer care they told me that the international roaming pack was active and I was being charged 650 r...
Apr 21, 2019 by Sadhvika Ramji
Suddenly my prepaid sim was not working on 19th midnight. I have checked with on 20th by 12:45 am. They advised there was a downgrade issue your sim will work after 30 mins. After I called by 1:30 am the customer executive said your sim was dam...
Mar 21, 2019 by Loganathan D
This is to inform you that I am facing network problem in Airtel from more than 1 yr. My complaint is still open from March 2018 to till date. I have called much time in Airtel service centre but still unable to solve my problem and no one is ...
Mar 20, 2019 by Rahul Dixit
I've been using Airtel fixed line/broadband services for the last six years. I've been experiencing low internet connection speed & frequent disconnection for the last few months. I decided to register my complaint on 27th Feb'19. The technical...
Mar 04, 2019 by Shelly Agarwal
I'm using Airtel 4G one and a half years when I buy the sim I have network problems I give many more compline but don't take any action this sim is local sim but show In a roaming and network speed is very worst service I'm in bangalore same pr...
Feb 03, 2019 by Balachander T J