Ola
- Poor Service support and driver issue Closed
Kunal Girdhar filed this complaint against Ola on Feb 26, 2023
Resolution Demanded:
Damages
I would like to inform you that on Sunday **th Feb , I have visited from New Delhi Railway station towards my home Gurgaon from CRN no - ********** and as far as i remember i have opted for cash payment not ola postpaid and in between the ride i got a notification for Ola postpaid payment and not sure whether i selected as yes or no.
As soon as i reach home driver told me to check my phone as he is not getting what amount needs to be paid as his phone is not working and i have checked it was Rs *** and i have paid the case to the driver of Rs *** to driver and when i checked my phone money was also deducted from my Ola Postpaid account.
When I called the Customer Support care and they called the driver and he simply denied that i didnt make a hard cash payment to him and I told them that I have cctv proof which shows that hard payment was made and driver is lying. The Customer support simply denied to provide me resolution and told me to make the payment of Rs. *** and said that they wont believe any cctv footage etc.
I request you to kindly look into this priority and I am attaching CCTV footages for the same as a proof.
Are you brand?
Are you Lawyer?
Ola
Flipkart
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Prabhakar Chaturvedi
Related Complaints
Ola - Ola scooter service not provide by company a lot of defect in ola scooter Closed
My ola s* pro delivered on ** . ** **, at *pm, Next day i checked and found it's front shocker leakage, but till date **.**.** company not repair or replace shocker, visit a lot of times service center but no response, now my charger not workin...
Sep 07, 2024 by Manjeet
Ola - Food not delivered Closed
Paid for food online. Not delivered even technical error shown on ola app. Money debited bit food not delivered. ONDC_******Pd*Glj...
Aug 14, 2024 by Deepanshu
Ola - ONDC FOOD ORDER NOT DELIVERED Closed
I PLACED ONLINE FOOD ORDERS ON ONDC AT EMPIRE RESTAURANT FROM MY OLA APP, ORDER # ONDC_******kfmokd order placed on *ST AUGUST **** at **:**pm even after * hrs order was not delivered when checked with Empire they said handed over to ONDC d...
Aug 01, 2024 by ARYAN SINGH
Ola - Food delivery scammed Closed
Placed order in ola at *:**pm its still undelivered till now(**:**pm), restaurant informed the order was ready by *:**pm but they didn’t picked up, called delivery partner but according to him order is canceled ...
Jul 25, 2024 by Nandan Mandaliya
Ola - Ola Closed
Motor not working properly and head light box were open and foot rest side open...
Jul 23, 2024 by SUMAN DEVI