UBER
- Poor customer support taken extra cash and not refunding Open
Swati Bhatia filed this complaint against UBER on May 29, 2019
Resolution Demanded:
Apology
Refund
I was riding to some event via uber cab on last Sunday night. I choose to google pay as I was on dropping gate of some *-star hotel. The driver asked me extra cash for some receipt and said its uber policy. I avoided argument as I had the trust that I can resolve such a small matter later directly with the company. But everything opposite happened when I complain the matter to the company the Uber straight away denied refunding the extra amount they charged during the trip and extra cash taken by their driver. As a customer we are helpless. It's not the matter of few bucks, it's about the trust breakage of the consumer.
Are you brand?
Are you Lawyer?
1 Supporters
UBER
Make My Trip
"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."
Nirav Shukla
Related Complaints
UBER - Uber cash expired without information Closed
Uber cash expired without any intimation and now they are not reactivating it....
Jan 25, 2024 by Amit Kumar Sandhal
UBER - Paid in cash on a non cash trip Closed
I booked uber auto on *st Jan, ****. My driver drop me off on my location and then asked me to pay on his phone number instead of uber app. I asked him to complete the ride but he didn’t do it. It was night and I was alone he forced me to pay...
Jan 01, 2024 by Anchal Gupta
UBER - Uber cash expired without any information and no willingness to refund Closed
Hi, I am a German citizen and visit India every year so I had around **** Rs on my Uber cash account which I cant use anywhere else in the world so I reached India again * days back, only for the Uber cash to be expired. Uber help is giving me...
Dec 21, 2023 by Arun Jacob
UBER - Trip over charged without consent Closed
my trip has been charged more than what I agreed for. For a recent trip, I was shown an amount of Rs.*** but I was charged Rs.***. I paid the fees but I raised my concern. In response to the query, but no action taken from them,not admitting th...
Sep 04, 2023 by Komal Indulkar
UBER - Uber cab Closed
Hi i booked uber cab last year on nov ** from Golden temple to amritsar airport. We reached airport and bill was calculated *** approx. online payment was not working at that time so i paid in cash. The bill amount was paid by n cash there was ...
Aug 16, 2023 by Harsimar ingh