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Fampay - Payment not recieved

Lavanay filed complaint against Fampay on Feb 20, 2023

My friend sent me money from his paytm to my fam account. It was successful from his end but i never recieved it. There is no chat with us option available to me and they are never responding the mails and just creating a ticket every time i mail them. There is no way i can reach them. I am shocked that this big a company can do this with their customers.
I hope they understand and refund my money back.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Fampay

119

Total Complaints

83

Total Resolved

69.75%

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