CRED Dreamplug Technologies Private Limited - Payment Not Received

I HAVE DONE A PAYMENT FOR EDUCATIONAL FEES ON **-**-**** FOR AMT RS.**,***.** (₹**,***.** INCLUDING CONVENIENCE FEE) FOR WHICH I HAVE GOT THE ORDER ID AS "*J*JVY**Y*N*"

HOWEVER THE SAME WAS PENDING FROM CRED SIDE AS PAYMENT WAS STILL UNDER PROCESSING AND IT WAS NOT CREDITED TO THE RECIPIENT. I HAVE SENT SEVERAL REMINDER MAIL (AT LEAST **-** REMINDER) REGARDING THE STATUS OF PAYMENT TO CRED, HOWEVER CRED HAS NOT BOTHERING TO REPLY ME AFTER THAT ALSO. THIS IS VERY DISGRACEFUL AND I AM VERY MUCH DISAPPOINTED

ON **-**-****, I HAVE RECEIVED ONE EMAIL FROM CRED THAT THE EDUCATIONAL FEES HAS BEEN SUCCESSFULLY DEPOSITED TO THE RECIPIENT ACCOUNT NO ON **-**-**** WITH THE UTR NUMBER ************

I HAVE CHECKED WITH THE RECIPIENT WHETHER IT IS RECEIVED BY HIM, THE RECIPIENT CONFIRMED THAT THE EDUCATIONAL FEES IS YET TO RECEIVED BY HIM THE RECIPIENT ALSO CHECKED WITH HIS BANK REGARDING THE STATUS OF THE UTR NUMBER ************, HOWEVER THEIR BANK IS CONFIRMING THAT THERE IS NO SUCH UTR NUMBER ************

ALSO RECIPIENT’S BANK IS ASKING THE BANK NAME AND BRANCH WITH IFSC CODE FROM WHICH CRED HAS PAID THE AMOUNT TO RECIPIENT FOR FURTHER CHECKING, HOWEVER CRED IS NOT GIVING THE SAME.

TODAY IS THE *TH DAY POST TRANSACTION DONE, STILL MY RECIPIENT HAS NOT RECEIVED THE PAYMENT.

I AM ALSO ASKING CRED CONTACT NO TO CONTACT CRED AS I AM NOT GETTING SATISFACTORY REPLY IN EMAIL FROM CRED, HOWEVER CRED IS NOT GIVING THE SAME.