FNP petals
- Payment dispute as paid 2 times by mistake Open
Abid Usmani filed this complaint against FNP petals on Dec 05, 2023
I am Abid Usmani, I have paid ** times by mistake for the order I made for cake and flower on ** Nov ****, I registered a complaint on phone at same time, they assured duplicate payment will be reverse in ** to ** hours, I waited but no reversal received. I emailed them at support@fnp.com, help@fnp.com, image@myfnp.com with bank statement of deductions including transaction reference number but everyday a new executive call and said on our order system we received only * payment. I requested them, the payment made by mistake is not against any order its just transferred mistakenly, kindly check with accounts team they must knew about this received payment, every time they said sorry for inconvenience we will be back with accounts team revert but again same story repeat as starting. These executives don't want to go in depth of customer problem, and just needs to get rid off from customer complain and close them by themselves without customer consent. Now I raised it to RBI and Gujarat Consumer court grievances email. FNP have fraud or illiterates employees who don't want to understand anything only SORRY they knew and put down the receiver.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
FNP petals
Resolved
Frustrated? File a Complaint
OYO
"The hotel refunded the entire amount of stay ...thanks a lot to voxya... You guys are doing a great and noble job ...God bless you guys."
Mahesh K
Related Complaints
FNP petals - Refund Pending Closed
Double payment has been done. The FNP team was not accepting at first and now they accepted but not refunding back the amount to my source account. I want my money back to my account. These FNP customer team is only fooling me from **rd June ti...
Jul 05, 2024 by TANUJA MALLICK
FNP petals - Wrong product delivered Closed
I have ordered a product from FNP for my sister birthday worth Rs.***.But they have not delivery the same product.And also they have delivered which is worst than ***rs...
May 08, 2024 by Vijayalakshmi olakkur