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Home > Complaints > Part damaged

Thomson Series - Part damaged

Ranjan paik filed complaint against Thomson Series on Oct 5, 2024

*th August **** I purchased Thomson *a series **cm tv. which suddenly got discontinued on **th September ****.
I've complaint on **th September **** on consumercare@thomsontv.in.
**th September **** one technician came from Thomson, after investigation by the technician, it was found that one of the parts was damaged
Today is *th October **** and there has been no response from their side.
Till now no technician has come nor has the TV been repaired.
Whenever I call or mail Thomson, they replied that the part has been despatched and it will be repaired soon.

********** thomson customer care number
consumercare@thomsontv.in Thomson Care Mail ID

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Thomson Series

1

Total Complaints

1

Total Resolved

100.00%

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