Sk enterprises sendhwa - Packeages not deliverd or vendor is not ready to give my refund money back

Maine miss sidhi goser from insta page "the makeupstudios.in" se February months se purchasing start ki thi....paymnt mai unhe har cheez ka hand to hand krti gyi ek cheez ka b paymnt kbhi hold pr nhi rkha fir jb prcl milne ka tym hone ko aaya to Maine unse I query ki prcl aaya nhi abhi tk tracking do pata kro ki kya hua h....to unki taraf se kbhi koi sidha reply nhi milta tha ...tracking aaj dete h kal dete h aisa hi krte rhe aisa krke * mnths nikl gye...koi prcl recv nhi hue ...is bich Maine unhe baar baar bola ki aap kich to action lo...but koi sahi jawab nhi....fir may me * prcl recv hue.....wo b jitna paymnt Maine kiya hua tha us according bahot kam maal recv hua tha ....kuch prcls abhi b missing the....jb Maine unhe refund k liye bola to unhone kaha ki aap items orders kr do jo b apko chaiye or fir jitna bachega mai utna apko refund kr dungi....I said ok....mai for booking krwane lg gyi.....fir jb ok ho gya Maine bola ki ab app prcl niklwa dijiye to unhone bola ki Kal nikl denge ....us baat ko aaj August ka month hone ko aa rha h ye unhone may month se booking liye the....aaj tk mujhe ek b prcl recv nhi hua h.....mere total paid amount unke paas jo gya h wo **** rs ka h or abhi tk unke paas se mujhe sirf **** rs ka items recv hua h....or jo inhone mujhe mentally pressurize kiya h uska bhugtaan to ye peise kbhi nhi kr paynge.....so aapse umeed h ki aap is matter me meri help krnege ...thanku very much