Package was delivered with the wrong item Open
Posted on: Jan 08, 2018
Complaint filed against: Extreme Shop
12/12/2017 - I paid my order "Massimo Dutti Men's Slim fit knit herringbone blazer 2023 314 DB0J95TZJ - size: XL" on site www.koremail.co.uk. 01/03/2018 - I recieved my order. But In mail package was no blazer (jacket), there were Ray Ban glasses! I didn't order glasses! 01/03/2018 - I wrote a message to email@example.com about this problem. At that day I recieved answer: "sorry for this problem , please give me some time ,I will check with our stock office when they come back office on 2th". After it I sent yhem about five messages: "Good day, have you some news about my problem?" But they didn't answer me any more. Is it a bad supplier and I myself am to blame for having contacted him? I don't know what to do. Help me, please.
Resolution Demanded: Get refund or credit for your purchase, Get service/product replaced or fixed for free
Complaint filed by: Timur Asadulin