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Homex Packers and Movers - Package not delivered

Tanmay Kakati filed complaint against Homex Packers and Movers on Oct 17, 2020

I moved a package containing * boxes using Homex Packers and Movers on **nd August **** from Bangalore to Guwahati.

It has been * weeks since the items were picked up from my Bangalore residence, they promised to deliver the item within * days. Upon repeated inquiries over a month with a Homex employee, I did not receive the package.

I have been constantly monitoring the status on the Delhivery website which is their delivery partner. When I checked yesterday, I found that the delivery status was marked as Delivered on **th October. But I have not received the package.

Today (**th October ****) I went to the Delhivery head office in Guwahati and when I inquired there, they reported back saying they could not find the package and the item has been lost.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Homex Packers and Movers

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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SUSHANTA KUMAR BARMAN SARKAR on Aug 12, 2021

Homex Packers And Movers – Package not deliveredOpen

I booked * items on **th July, from Bangalore to Coochbehar. Still not delivered, they promised to deliver within *-** days. Kindly look into issue on priority.