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Ankush Pandey filed complaint against Cakesportal Com on Aug 27, 2020
Hi,
It's been a while now I've been following up for refund but haven't received any response.
Please initiate the transfer of amount **** on google pay no. **********
Regards,
Ankush
**********
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From: cakes portal <cakesportal.com@gmail.com>
Sent: Friday, August **, **** **:**:** PM
To: Ankush Pandey <ankush_****@hotmail.com>
Cc: Customer@cakesportal.com <Customer@cakesportal.com>
Subject: Order #**** | NSDL | Cancelled
Dear Customer,
We are sorry to inform you, Currently, our service is not available at this location. there are our vendors not available at your location and so we have to cancel the order and we will refund your amount into your Cakesportal wallet in ** working hours.
Thanks & Regards
Team Cakesportal
On Fri, Aug **, **** at **:** AM cakes portal <cakesportal.com@gmail.com> wrote:
Dear Customer,
Thank you for your email
I would like to inform you, As your selected delivery date is **ST Aug but the timing is midnight ** pm-* Am that means today it will be delivered.
Thanks & Regards
Team Cakesportal
On Fri, Aug **, **** at *:** AM Ankush Pandey <ankush_****@hotmail.com> wrote:
Hi Team,
I haven't received any response to any of mails. If the order can't be delivered as per the mentioned time, I request to let me know in advance so that I can try some other means. I'm really counting on guys based on the reviews but no replies from your end is something making me little sceptical about my decision.
It's really an important day for me & I really want the order to get delivered.
Please let me know in advance if there are any issues so that I can try some other means.
I'm available on mobile mentioned in my signature.
Regards,
Ankush
**********
**********
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From: Ankush Pandey
Sent: Thursday, August **, **** *:**:** PM
To: Customer@cakesportal.com <Customer@cakesportal.com>; Cakesportal.com@gmail.com <Cakesportal.com@gmail.com>
Subject: Reg. Order no. ****
Hi,
Hope you are doing good.
I request your help to confirm whether the subjected order is in place & will get delivered on time.
Regards,
Ankush
**********
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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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