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Home > Complaints > Package not delivered and the amount also not refunded

Zora cosmetics - Package not delivered and the amount also not refunded

Kavya Pandian filed complaint against Zora cosmetics on Aug 12, 2024

I have ordered for * items and paid Rs.**** by June **,****. Still the product is not delivered and nor my amount is refunded, though I followed with them many times through Whatsapp and Mail. I have given my account details as well but again no response and my money is not refunded yet.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Zora cosmetics

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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Gokul on Jun 16, 2024

Zora cosmetics – Package not delivered nr amount refundedClosed

Prepaid order placed on *st week of April, ****. But goods were not delivered. Asked for refund in May, ****. They agreed and asked for UPI ID and Order ID. No refund till **th June,****. Today received mail askin...