- Package not Completed ^Open

Bhagyashree Chavan filed this complaint against Atithi Tour on Apr 11, 2021

We have booked family package for Shimla, Manali, Amritsar and Chandigarh on Dec ** for **th March **** to **th March ****. Due to COVID ** beginning of the trip we have asked many times to Atithi Trip that we are able to complete our trip or not. They have given words to complete trip and also, they said if we are unable to complete, we can add another location in your trip. We reached Delhi airport on **th March **** and we travelled Delhi airport to Manali on same day by Cab (which provided by Atithi Trip) and **th march **** we visited *-* Places in Manali and Next day **th March **** HP govt has closed all the tourist places so we decided come back to Mumbai (as Govt had decided to closed domestic flights, we don’t have another option to come back to mumbai) .Their driver has stopped the car * KM before the airport and was asking to to pay RS ****.There was so many argument happened between my Brother and Atithi Trip Consultant. They used abusive language also because we were refusing to pay money. At the end ewe paid money and moved. We informed Atithi trip also that we are moving and Their driver dropped us on airport. As Driver dropped us on airport, they must have known about we are going back to Mumbai still they booked hotel in Delhi on **th march ****. As per Government guidelines all tourist places and hotels should be closed. They not even ask us that Did you reach at your place (Hotel or Home). On **st March **** I asked them for Remaining money they shouted at me and threaten me on call and refuse to pay my remaining money.

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