- Over billing of Credit Card by RBL Bank ^Open

Sumit Kumar Chakrabarti filed this complaint against RBL Bank on Sep 12, 2019

I want to lodge a complaint against RBL Bank for constantly over billing my credit card account over the past several months.

I brought this issue to their attention first time on June *, ****, and provided screenshots.

In the credit card statement sent to me on April **, ****, the unbilled amount was Rs.**,***.**. After I made payment of Rs.**,***. The remaining principal amount should be **,***-**,*** = **,***.

Again, I dropped an email to them on June **, ****, mentioning that after paying Rs.*,***, my unbilled principal amount should be Rs.**,***.** (instead of Rs.**,***.**). It was Rs.*,*** higher.

Again, in the last credit card statement issued on **-**-****, the unbilled principal amount was Rs.**,***.**.

I made a payment of Rs.*,*** on *-**-****.
It means in the statement date **-**-****, the unbilled principal amount should have been (Rs.**,***.** - Rs. *,***) = Rs.*,***.** plus interest. And after paying this amount, I SHOULD NOT HAVE ANY DUE PAYABLE TO RBL BANK.

I asked why the statement dated **-**-**** was again showing an unbilled amount of Rs.*,***.**?

I reiterated that after making the payment of rs.*,***.** on *-**-****, I will not have any payable due to RBL bank.

Again, the bank sent me a statement for Rs.****.**, and then I decided to file a complaint.

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