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Thejtstore.com - Order not delivered

Jasneet Singh filed complaint against Thejtstore.com on Apr 10, 2019

This is informed to you that I had been searching boat rockers headphone on google then one option I got from The JT store and deal was very cheap there. So I placed an order on it with payment. I got confirmation email and message on my phone regarding the order. After three days I called on the given number to confirm my order. They told me it's not a product you purchased with the deal. I told there was not mentioned the deal. Then I cut the call and I checked there is no deal mention on it, completely mentioned over the product only and I took some screenshot with me. Again I called them and informed the same. Then he said yes its product but it is delivered. Once the sale is over then I asked when it will be done. He said it can be the month or * months. I told there is clearly mentioned will be delivered with * to ** working days then he denied and not confirmed about delivery.
I am sending you the link for more details :
https://www.menswearthejtstore.co/shop/mobiles-accessories/boat-rockerz-***-wireless-bluetooth-headphones-black-mobile-accessories/
https://www.thejtstore.com

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Thejtstore.com

6

Total Complaints

2

Total Resolved

33.33%

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