Myflowerapp
- Order not delivered But marked as Delivered Closed
ANIL ALIAS PAUL filed this complaint against Myflowerapp on May 26, 2021
Resolution Demanded:
Refund
I ordered a cake on May **,**** for my wife's birthday on May ** worth Rs. ****/-. The team promise to deliver the cake between **AM and *PM on May **.I am little tense on this site, so I contact their customer service via chat on the day and they said the order was prepared and will definitely delivered on time.
However, I didn't receive it nor they intimate about failing the delivery. I am trying to contact them from the next day onwards. And today is the *th consecutive day on their customer care number. The executives neither connect the call. Then I try to contact them via Facebook, their also no valid response. I tried them via email, and once they acknowledge the order is failed and they promise me to provide a voucher to purchase something else. However, they didn't sent me the voucher. Then i follow up for that. No reply at all. And to my surprise now the order is marked as delivered...
How can a company do like this to their customers.
Are you brand?
Are you Lawyer?
Myflowerapp
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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