LongTail Procurement Solutions Pvt Ltd picknpack in
- Order is not delivered Open
Gourab Saha filed this complaint against LongTail Procurement Solutions Pvt Ltd picknpack in on Sep 23, 2021
I am Gourab Saha from Siliguri, West Bengal. * days ago, on **th September, **** I have placed an order for Flipkart Printed Courier Bags *X* inch with POD Jacket (QTY. *** PCS) from www.picknpack.in website and made the payment through my SBI credit card. But till now not get any update on this. I have mailed on there support mail id *-* times. Not get a single reply. Then I have contacted the customer support number,. now they told me this item is not available which you have order, please take another item. I have told them I don't need another product, give me the same or initiate the refund. But the support team informed me refund is not possible and I have to take another item.
Requested to you please look into this matter and help me to get the amount back.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
LongTail Procurement Solutions Pvt Ltd picknpack in
Resolved
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Cleartrip
"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"
NAGA TEJA RAM K