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Zomato Media Pvt Ltd

 - Order cancelled by the restaurant and refund not given Open

Aasif filed this complaint against Zomato Media Pvt Ltd on Apr 19, 2019

I am not getting refund also so that I can order back. This is also my wasting of time and opportunity of ordering from restaurants which are being close as time passes. Because of your irresponsible management, I am not able to order my food. This is what Zomato works for!! Is this the service provided to the customer ?
This is to inform you that my last order has not been delivered up till now and it is cancelled (information received by the delivery boy) still I am not getting my money back and also I want to claim for damages for wasting my time. I had done an instant * complain message and no reply to the customer.

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Zomato Media Pvt Ltd

5 Total Complaints
1 Total
Resolved
20.00% Consumer Satisfaction

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Related Complaints

Zomato Media Pvt Ltd - Stale food delivered Closed

I have ordered a mix of Hakka noodles and received a stale order when I informed the customer support they told that they will solve the matter as soon as possible. But till now they have not solved the matter and are refusing to arrange a repl...

Feb 27, 2019 by Varun

Zomato Media Pvt Ltd - No response from support team Open

The number of events Zomato support was beyond inadequate: * The duration in which these occurrences happened: * months. Cause: No response/ very late response from the Zomato support team. Zomato has more than elaborated on the fact that t...

May 18, 2019 by Aadya Saxena

Zomato Media Pvt Ltd - Packet not delivered and cancellation charges levied Open

I ordered from Pakwaan restaurant in Hyderabad, waiting for the order. I didn't receive the order when I called the delivery executive. He said that he cancelled the order because of inability to reach out and without calling informing cancelle...

May 07, 2019 by Utkarsh

Zomato Media Pvt Ltd - Order rejected Open

Order rejected and refund not initiated....

Feb 19, 2019 by AKASH KAKKAR

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