Sixteeninches com
- Order cancelled after blocking money for 7 days Closed
Ashish Chaudhary filed this complaint against Sixteeninches com on Jan 07, 2022
Resolution Demanded:
Apology
My order was delayed and no justification was provided.
When I probed, I was asked to reject the order.
When I probed further, my order was cancelled.
I got my refund back but wasted time and energy talking to an unprofessional bugger on the whatsapp chat.
Note for management (if there is any learned soul in the company): Blocking customer chats or avoiding conversation will not hide your incompetence to fulfil orders. It will only justify all the pathetic customer reviews you have gotten on every single platform. Learn to own up delays and act professionally. Don't play with customer patience as we don't own a penny to you guys.
If this also fell on deaf ears, then god bless you!
Are you brand?
Are you Lawyer?
Sixteeninches com
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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