QNET Vihaan India Pvt Ltd - Not refunding money

I was trapped by my upline in name of buissness partner of multinational company.They select me thru interview process & ask for money for creation of virtual id & registration of buissness.I transfer total *.** lakh.They join me with vihaan qnet thru otp on my mobile but changed email id dated **th Jan **.Thereafter engaged me in reading book & attending training on zoom.Later on I ask for virtual ID & registration detail ,my upline reply that you just focus on training & everything will be provided on your mail.But i became know thru internet that I was trapped & so firm & manage to get my new email & IR ID by saying that willing to change the product .Then mailed qnet support for canceling order ,Distributorship & refund of money & also do the same thru qnet site CVN ********-****.I provided them pan & bank detail also.Thereafter product dispatched but I returned as per their mail CVN ********-****.But they did not getting back one product that require e way bill as per customer care of blue line(AWB#VHN******) & i mailed qnet support regarding same but in vain & product still in Hyderabad.Whenever I called qnet india support ********** ,they just saying refund under process & will update you once product will be back.Since more than ** days i am looking for refund but getting mentally disturbed by their intentional casual attitude toward refund of money & thus suffering economically harassment.I even mailed to qnet global support & ncd india qnet but could no get any respond.
Plz help me out from trap of Vihaan Qnet & the uplines so that I could get my refund back.