Byju's Ed-tech company
- Not refund Closed
Sukruthi filed this complaint against Byju's Ed-tech company on Jul 16, 2023
I had purchased Byju's course of Rs *****. I wasn't satisfied with their teaching and as per Byju's policy, ** days cancellation and full refund, I sent mail to Byju's requesting for cancellation and refund with ** days. I didn't receive any call inspite of multiple follow ups. After * days of follow-up, byju's team called me and said, policy is ** days not ** days. They are giving wrong reasons and not refunding the amount. While counselling, counsellor said it's ** days refund policy. Fraud company and they are rude on the call telling they don't care for any legal procedures. That's the answer I get, when asked for my refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Byju's Ed-tech company
Resolved
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