- Not able to use credit voucher issued by goibibo against my flight Closed
I Have booked a flight on ** march **** from Ranchi to Delhi with GoAir airlines having flight No G*-*** and PNR no. OF*Z*R. The airlines has cancelled the flight and refunded the amount but goibibo has taken that money and issued a credit voucher against that money refunded by the airlines and intimated me that i can use that voucher for booking another flight in the future and I have to pay only the difference in the fare. it was okay with me but now i am booking another flight but they have not given any option to use that credit voucher. it shows on the screen that "credit voucher is available" but when i go "manage bookings" there is no option available neither for rescheduling nor any code or something is given so that i can use that code for my booking. i have called them several times but they do not connect me to the customer representative and neither giving me solution on their email. what can i do sir please help me.
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Refund / Credit for purchase
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