Blue Mount Ro
- Non resolving of service complaint under warranty of the product Open
Vikas Gupta filed this complaint against Blue Mount Ro on Aug 28, 2019
I had made a service complaint to Blue Mount RO on dated **-**-**** for non-working of my machine but up to **-**-**** no one had visited my place to find out the problem in the machine and company send me the message on **-**-**** at **:** PM that your complaint has been done. On **-**-**** I made a complaint through email on the email address cc@bluemountro.com at **:** pm and info@bluemountro.com at **:** pm and the company officials contacted to me on **-**-**** and they tell me that today the technician visited your place. Technician come to my home on **-**-**** and told me that membrane and alkaline part is defective in your machine and it is not available with us at this time and they will replace it after * days but this part is not replaced till **-**-**** at **:** PM.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Blue Mount Ro
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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