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Indigo Airlines 6E - Non Refund of Cancelled Flight Ticket

Viveksamuel I Nadar filed complaint against Indigo Airlines *E on Apr 27, 2020

I have booked the Flight Tickets on Indigo for my brothers marriage occasion. Since the COVID** pandemic airlines have denied to refund the amount to the source account, but instead they are providing the amount in the credit shell.All the tickets are booked via credit card and I have to make the payment for the same. But in this situation it will be difficult to pay the due and look after many needs. If the amounts are refunded it would be helpful in this situation.

Please find the below details booking Information,
*. Travel Agent: Ease My Trip
PNR: PL*S*D
Travel Date:**/**/****
Booking Id: EMT********
Ticket Booking Date: ** Feb ****
Amount: ****
*.Travel Agent: Make My Trip
PNR: AG*GRC
Travel Date: **/**/****
Booking Id: NF**************
Amount: ****

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Indigo Airlines 6E

34

Total Complaints

17

Total Resolved

50.00%

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