Thetruebell com
- NON RECEIPT OF ITEMS PURCHASED Open
JACK L DARKIM filed this complaint against Thetruebell com on Mar 15, 2021
I have not received items which I have paid online (SBI) through Ethnic Edge (Razor pay) more than * months ago. These are- Kitchen storage Basket(*) and Cutting board(*) vide order no MF**** dated **.**.****.
I have written several times to their support@thetruebell.com without any reply. Evidence:-
Thetruebell support@thetruebell.com via shopify.com
Jan *, ****, *:** PM
to me
Thetruebell
ORDER #MF****
Thank you for your purchase!
Hi JACK, we're getting your order ready to be shipped. We will notify you when it has been sent.
View your order
or Visit our store
Order summary
Black Kitchen Storage Basket × *
Rs. ***.**
wooden cutting board set of * × *
Rs. ***.**
Rooster Decor in My Kitchen × *
Rs. ***.**
Subtotal
Rs. ***.**
Shipping
Rs. *.**
Taxes
Rs. *.**
Total
Rs. ***.**
Customer information
Shipping address
JACK DARKIM
MV-***{*), MISSION VENG, S.R. VALA ROAD.
****** AIZAWL MZ
India
Billing address
JACK DARKIM
MV-***{*), MISSION VENG, S.R. VALA ROAD.
****** AIZAWL MZ
India
Shipping method
Standard
Payment method
Razorpay cards_upi_netbanking_wallets_ — Rs. ***.**
If you have any questions, reply to this email or contact us at support@thetruebell.com
Please help at least for a refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Thetruebell com
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma