Byjus learning app
- Non cancellation of service Closed
Abhishikha Gupta filed this complaint against Byjus learning app on Oct 12, 2019
Resolution Demanded:
Refund
An executive from BYJUs, Mr. Shubhankar mondal visited our residence and explained us about the learning app from BYJUs.
He told us about the offer and the fees that can be paid through easy EMIs through IIFL. The total fees was Rs. **,***/- and it was divided into ** EMIs. We had received the Tab on **/**/**** and I called the executives of BYJUs many a times since **/**/**** to ask about the cancellation procedure but all in vain.
he had also told that no charges will be deducted if we surrender the same within ** days of receiving. Still it has not been ** days since I have received the Tab but it's not processed yet
So, kindly initiate the cancellation procedure for me to surrender the same as my child's studies are getting hampered due to this. Also, initiate to refund my EMI to my account. No doubt it's a good app but I think it's too early for her to use the same. She uses it continuously and due to that his work remains incomplete and she has not been able to concentrate on his studies.
Hoping for a positive response from your end.
Are you brand?
Are you Lawyer?
Byjus learning app
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Byjus learning app - Not getting refund as promised Closed
Byjus promised me a refund of my downpayment of ***** rupees if i cancel the subscription within ** days..but now saying its not possible and instead asking me to pay the EMI...
Nov 30, 2022 by Anjum Fathima
Byjus learning app - Regarding the bad services of byjus Closed
I want to cancel the byjus course because of their bad services and the fake promises which they did at the time of taking the subscription,but now they are not fulfilling anything properly,the live classes are not so good and satisfactory.At...
Jun 12, 2022 by Shristi kumari
Sir I have purchased byjus course for class * to ** for my son SWARN SINHA on ** Feb **. for which I have paid ***** in cash and loan of *****. when apply for cancellation they give me discount and sanctioned a loan of ***** as told by them tha...
Apr 18, 2022 by NAVIN KUMAR SHINHA
Byjus learning app - Cancellation no refund Closed
Inspite of cancellation before * months and getting confirmation of cancellation, they are calling me continuously and asking to pay, sending me gpay and razorpay links every half hour. Worst service. They called my wife and asked her to pay to...
Apr 04, 2022 by Ramji Loganathan
Byjus learning app - Not taking classes still emi deduction every month Closed
Every month my emi is deducting from my bank account and no online classes from * - * months and the counsellor appointed is not attending calls and later Informed and she attend calls talk rudely and cut off calls and say do whatever u c...
Mar 26, 2022 by Neelam