Byjus learning app
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Complaints
Byjus learning app - Byju s is not cancelling online classes subscription Open
I have registered online classes for my daughter for grade *th @ Rs *****/- on Apr'** (Rs ***** deposited instantly and remaining amount Rs *****/- considered as loan from Byju's. Monthly deduction of Rs ****/- I Have wrote a mail regarding can...
Aug 22, 2023 by Rajendra Singh
Byjus learning app - Not getting refund as promised Closed
Byjus promised me a refund of my downpayment of ***** rupees if i cancel the subscription within ** days..but now saying its not possible and instead asking me to pay the EMI...
Nov 30, 2022 by Anjum Fathima
Byjus learning app - Complain id 153062 not yet resolved and byjus team replied as resolved Open
COMPLAIN ID ****** not yet resolve by byjus team. and replied to you as resolved. please do the needful....
Jun 19, 2022 by NAVIN KUMAR SHINHA
Byjus learning app - Regarding the bad services of byjus Closed
I want to cancel the byjus course because of their bad services and the fake promises which they did at the time of taking the subscription,but now they are not fulfilling anything properly,the live classes are not so good and satisfactory.At...
Jun 12, 2022 by Shristi kumari
Sir I have purchased byjus course for class * to ** for my son SWARN SINHA on ** Feb **. for which I have paid ***** in cash and loan of *****. when apply for cancellation they give me discount and sanctioned a loan of ***** as told by them tha...
Apr 18, 2022 by NAVIN KUMAR SHINHA
Byjus learning app - Cancellation no refund Closed
Inspite of cancellation before * months and getting confirmation of cancellation, they are calling me continuously and asking to pay, sending me gpay and razorpay links every half hour. Worst service. They called my wife and asked her to pay to...
Apr 04, 2022 by Ramji Loganathan
Byjus learning app - Not taking classes still emi deduction every month Closed
Every month my emi is deducting from my bank account and no online classes from * - * months and the counsellor appointed is not attending calls and later Informed and she attend calls talk rudely and cut off calls and say do whatever u c...
Mar 26, 2022 by Neelam
Byjus learning app - Cancellation and refunded money Closed
I m purchase Byjus products in Sep **** giving money but till date they are not refunded money after three month lapse...
Dec 08, 2021 by Anshul Rathore
Byjus learning app - Fake promise and Fraud not responding to the calls and mails Closed
I have took byjus course for my child who's in *th grade in January **** for ***** rupees. They have given me commitment of mentorship and guidance for my child but no mentor called until unless I gave a complaint. My child was not showing any ...
Oct 01, 2021 by Abid Ali
Byjus learning app - Refund from byju Closed
Last year I took Byjus subscription for my younger brother who is in * th std. While taking subscription i clearly spoke to them that child is weak in english we want in Hindi . byjus said mentor will help you in this. Since last * months i was...
Sep 20, 2021 by Sharad Burungale
Byjus learning app - Byjus na joot bol kar plan bach Closed
Byjus sels wala na plan bachna ka samay pure term and candition nahe batai or na he koi paper diya. Jab bad ma mana plan cancel ka liya kaha to byjus ** din ma he cancel ka liya ka raha ha jabke bachat sama sells person sad ka apko agar pasand ...
Aug 16, 2021 by Dareshsharma
Byjus learning app - Cancelation Closed
Iam not in position to pay the fees.my family situation is not good now.so please kindly cancel my course ...
Aug 07, 2021 by J.Mohammad salmaan ali
Byjus learning app - Cancelation Closed
Sir I was joined the class in byjus for my sons.their response is very very worst.no Mentor coordinator books is also not delivered. But they are looking monthly payment only.lots of time I told to cancel my account.but they are not give cancel...
Jul 28, 2021 by Valarmathi
Byjus learning app - Product cancellation of byju s Closed
Dear Sir, My name is Sangam Lal Prajapati and I am from Lucknow Uttar Pradesh. Sir I was subscribed byju's learning app for my son for grade * to * in the cost off *****/-. The total payment was made through credit card emi. Byju's counsellor ...
Jul 25, 2021 by Sangam Lal Prajapati
Byjus learning app - Refund not received Closed
After downloading the Byjus app, one of the person contacted us for an appointment to have the child interviewed and have enrolled in further process. In the same call they said the child is good to proceed and have an offer of * years course ...
Jul 22, 2021 by Kanmani
Byjus learning app - Fake promise of staff and unsatisfied reply for cancellation Closed
Hello sir/madam, I'am Mohamed Azeem from Tamilnadu. One of Byjus staff contact my father and convinced him to join me to the online course for **th std. At the starting itself we refused to the salesman and informed him that we ca...
Jul 14, 2021 by Zahir Hussain
Byjus learning app - Batch is not assigned Closed
My brother was enrolled in Byju's for class *,* and ** but he is not assigned any class for class *. He is unable to attend any of the online classes due to this ...
Jun 22, 2021 by Jeevan
Byjus learning app - No one is responding for cancellation of my product Closed
Iam calling buyjus team from the very first day i took the subscription for the cancellation but every time they forwarded the call to another person and one is doing the cancellation every time they say give us * day give us * days we will get...
May 18, 2021 by Ayushi jain
Byjus learning app - Refund Closed
Humne byjus ka pura product vapas kar diya hai lekin abhi tak byjus ki taraf se koi call nhi aaya h or hamara paisa bhi refund nahi hua hai EMI ki date bhi cancel nahi karayi gayi h ...
May 08, 2021 by Anuj singh
Byjus learning app - No Refund of down payment and EMI Closed
I am Naveen jaiswal, brother of student Anmol jaiswal. I had apply for refund for around ** days ago since then they are just telling me you will get refund in * days or * days. Everytime i had to call them and they tell to call me back in ** m...
May 04, 2021 by Navee jaiswal
Byjus learning app - SERVICE NOT PROVIDING WANT REFUND Closed
I HAD TAKEN SUBSCRIPTION FOR * YEARS FROM CLASS * TO CLASS * FOR MY SON. NOW THIS YEAR HE IS PROMOTED TO CLASS *. MY SON NISCHAY LOST HIS BYJUS TABLET'S SD CARD BECAUSE IT WAS NOT WORKING HE TOOK IT OUT AND THEN MISPLACED IT. WE HAD SEVE...
Apr 26, 2021 by Amit Agarwal
Byjus learning app - I am not satisfied with this product Closed
I said to my mentor that I have to cancel my admission because my parents are not able to pay their emi and I do not have my money refund back but only I said for cancellation and when I said to my counselor who gives me admission in the byjus...
Apr 16, 2021 by Karishma
Byjus learning app - Refund My Money Closed
I've been complaining about my refund. These Byjus Team is such a fraud that even after posting on *st March that loan is cancelled and the downpayment is returned. On *th March, My emi was deducted. Please return my money !! ...
Mar 15, 2021 by Jeetendra Kanda
Byjus learning app - Refund of the Byjus Product Defective Offered Resolution
After following up for more than * months now, i am filling the complaint against Byjus Team. The product i purchased for my child Nishant who is in *th Standard. The tablet came and it was not working since the time it was arrived. I reporte...
Mar 13, 2021 by Nikhlesh kumar
Byjus learning app - Cancellation and Refund Offered Resolution
My Byjus order SO-****************, I have opted for the byju's package on Jan **th **** and due to personal reasons I have raised a cancellation request on Jan **th **** and return the product on Feb **th and the product has been received by B...
Mar 10, 2021 by Vivek Shankar
Byjus learning app - Refund from Byjus Offered Resolution
I complained on voxya for my refund, after * months I got a verification call almost a week back. The verification was successful. The entire thing was explained to guy who called. Over here my status was changed to "offered resolutions" but no...
Feb 26, 2021 by Jeetendra Kanda
Byjus learning app - Cancellation still pending Since 6 Months Offered Resolution
Dear Sir, This is infrom to you that i was take subcreptionsubscription from byjus on **st Aug ****. i was submited *k rupess as a dopit ammout. tota ** k curriculum. **k i was go with loan. the product was dleverd very late aproox ** day af...
Feb 24, 2021 by Bharat Singh Chauhan
Byjus learning app - Byjus is not returning my product within 15 days I am chasing them from 3 months and Bank is threate Offered Resolution
Someone from Byjus sold me a course for my * year old child and when she didn't like it I placed the cancellation request within ** Days. As per Byjus policy, which they have mentioned on their website that they will take the product back and r...
Feb 22, 2021 by Rahul Singh
Byjus learning app - Refund of my money Offered Resolution
I bought byjus course for my kid for *th & *th grade. After using for *-* days, he didn't use the application again. While purchasing i was informed of **days refund policy. I asked for my cancellation within **days. No revert is coming from th...
Feb 18, 2021 by Jeetendra Kanda
Byjus learning app - Refund of My Money Offered Resolution
I ordered the Byjus App for my kid for * years, *th & *th grade. The child used it for *-* days and then stopped using it. Its been since then I'm asking for my refund but no one is either calling back or reverting and Senior manager RituRekha ...
Feb 17, 2021 by Jeetendra Kanda
Byjus learning app - I want to cancel my emi Offered Resolution
sir my complaint is to i have opt a byjus premium subscription but due to some reason i don’t continue my EMI and in starting the consular of byjus said that you have not any problem but i have faced too much problem.Ther behaviour of byjus t...
Feb 12, 2021 by vishal kumar deo
Byjus learning app - What to refund cancellation Offered Resolution
I Bought Neet Course To My Brother Because The Counselor Promise Me To Give Live Classes And Many, After Buying Course I Would Not Get Live Classes, Then I Want To Cancellation Of My Neet Course And Want Stopping Emi Of Bank .Then They Get Ecs ...
Feb 06, 2021 by GOWTHAM
Byjus learning app - Cancellation Offered Resolution
Dear team, I dont want the byjus course request to pls cancel it. Regards, Siddharth jain s/o Shital jain Registered no-********** Alternative no -********** ...
Feb 02, 2021 by Siddharth jain
Byjus learning app - Byjus learning app Closed
I Bought Neet Course To My Brother Because The Counselor Promise Me To Give Live Classes And Many, After Buying Course I Would Not Get Live Classes, Then I Want To Cancellation Of My Neet Course And Want Stopping Emi Of Bank .Then They Get Ecs ...
Feb 01, 2021 by GOWTHAM
Byjus learning app - Blackmail Offered Resolution
I bought neet course to my brother because the counselor promise me to give live classes and many, after buying course I would not get live classes, then I want to cancellation of my neet course and want stopping emi of bank .then they get ecs ...
Jan 29, 2021 by GOWTHAM
Byjus learning app - FRAUD SIGUNATURE Closed
I bought neet course because the counselor promise me to give live classes and many, after buying course I would not get live classes, then I want to cancellation of my neet course and want stopping emi of bank ...
Jan 28, 2021 by GOWTHAM
Byjus learning app - BYJUs not cancelling course Open
JEE + NEET exam preparation online classes were purchased by me For Rs ******/- ( EMI OF ****/- for ** months ) . My sister is not being able to have so much screen time due to health issues and due to pandemic financial issues , I have lost m...
Jan 27, 2021 by Prakriti Pavani
Byjus learning app - Byju s Refund Offered Resolution
I have enrolled with Byjus in the month of August but I declined to continue with the course without accepting the product. They Byjus support team is harassing me. They are not cancelling my loan & Debiting emi from the account. I dont have...
Jan 23, 2021 by Ishan
Byjus learning app - Cancellation pending emis deducting Offered Resolution
I have purchased byjus course for class *th to **th as they were giving some discounts. But sson after I have changed my mind and prefered over this course. So I told them to do the cancellation but since that day I am still struggling to get m...
Jan 11, 2021 by Ajay chauhan
Byjus learning app - Not cancelling the IAS course Offered Resolution
I had requested for cancellation, even before receiving the product(In fact with in a day). They had told i will receive the product within *-** days, but i received it with in a day. Even after receiving the Product the Sent an email reques...
Dec 16, 2020 by Amrutha HS
Byjus learning app - Not cancelling my product Offered Resolution
I have already called and emailed for cancelation of my product since a month they are saying they are under process but as they said executive will call but no response they are cutting my phone i have all the recordings and mail of their unp...
Dec 16, 2020 by Saurabh jain
Byjus learning app - Refund Not Provided Offered Resolution
We have ordered a course from byjus, we have initially paid ****rs for it, and the rest of the amount was due to pay on cash on delivery, but after some time due to personal issues we understand that we would not be having that amount of money ...
Dec 06, 2020 by Aamir Saifi
Byjus learning app - Cancellation Closed
I purchased byjus product from * to ** in month of June. As per their cancellation policy, I dropped a cancellation mail on **th day i.e. June **. Till now, the subscribtion had not been cancelled. **k about has been given and total course valu...
Nov 26, 2020 by Shubham singhal
Byjus learning app - Siddhant Tiwari Offered Resolution
I have purchased Byjus app for my cat preparation on **th June **** and on **th September **** it got corrupted after that I spoke there technical team and they said within *-* working day's they will provide me with my new SD card but they to...
Nov 23, 2020 by Siddhant Tiwari
Byjus learning app - Refund of subscription Offered Resolution
I choose byjus for my ward ,as per initial discussion they have offer and guide very well but after subscription till now there is no mentor . Initially promised for ** min which ** min online and ** min doubt clearing session which is not hap...
Nov 20, 2020 by Shishir
Byjus learning app - My refund is not initiated beside cancelling before the trial period Closed
I purchased this product for my sister as the counsellor was convincing that the product is very good . Even though she was in commerce and not in need of any study material I purchased the product on a condition that I am going to try the prod...
Nov 05, 2020 by Aayushi Gupta
Byjus learning app - CANCILLATION OF BYJUS TAB EMI Closed
SIR BYJUS CONCELLER MUJHE CALL KRI OR USKA PRODUCT KE BARE ME FROUD BATE BTA KAR MUJHSE UPSC HINDI KA TABLET EMI PAR PURCHES KRAVA DIYE UNHONE JAISA BATAYA THA VAISA FACILITY MUJHE NAHI MILA OR MAI JAB UNHE BOLA TO AB BOLTE HAI KI EMI CANCEL ...
Oct 04, 2020 by SANJEET KUMAR RANA
Byjus learning app - Manager behaviour and forgery Closed
Greetings of the day. My name is Abhishek Singh and I am working as BDA in Varanasi. I joined here in **nd of April. I am happy to be the part of this Organisation. I always dreamt of working in this Organisation. I prepared for this job, I g...
Oct 03, 2020 by Abhishek Singh
Byjus learning app - Retaintion team and mentor not respond Closed
We have opt your offer on the basis of ** days trail basis and your sales officer also he was commit to us we are able to return your TAB and materials within ** days.also did the same my kid not want to do with this. Also my EMI will deduct...
Sep 28, 2020 by Vijay Kumar Katare
Byjus learning app - Scholarship IAS registration Closed
From byjus I got call that employee details are (Jagadeshwar Reddy Sr.UPSC Counselor AP/TS ********** jagadeshwar.chirra@byjus.com Byjus IAS.). He called to counsel me to take scholarship for IAS and he told to pay registration fee ****/- ...
Sep 14, 2020 by Amritha Chouhan
Byjus learning app - NOT REFUNDING MONEY Closed
I purchased class **th and **th pcmb course and was told that I will have an option to cancel the course within ** days if i dont like it. The same thing is written in their privacy policy point number *. According to their policy I have send a...
Sep 09, 2020 by GYANENDRA PRATAP
Byjus learning app - Cancellation and refunded Closed
I have paid ***** to byjus, as per byjus policy I raised request with in ** days, some one called Rakshit Naik, called me for cancellation and dragged for ** months and now he is saying you will get not get full amount refunded we will give ...
Aug 09, 2020 by Naresh
Byjus learning app - Remove ISI agent shah rukh khan for ur aads Closed
U shameless marketing people of byjus first remove the isi agent u keep promoting in ur advt (shah rukh khan) because of u kind of anti nationals by d name of learning app building n supporting ISI agents u bloody shameless people...
Jul 28, 2020 by Nagashree
Byjus learning app - Refund not issuing Closed
Biggest Fraudster : BYJU'S - THE LEARNING APP A couple of month back I purchased a course from the so called best education company in the world and was told that i would be refunded within ** days if I don't like the course it's been **+...
Jul 19, 2020 by Shubham Vishwakarma
Byjus learning app - Cancellation and Refund Closed
I have purchased this byjus learning app prog for my son for class **th. During the purchase it was told to me that if I didn't find the product as per my expectations they will cancel it and Refund my money. First the product was delivered to...
Jul 17, 2020 by Kuldeep goyal
As discused for my two sons ujjawal and prajjawal from *th to ** class,.one for math and other for biology. ..After discussing and getting scholar ship of ** %.I payed *****. for both my son.but they supplid only math SD card and one tablet...
Jul 14, 2020 by Harendra kumar kamal
Byjus learning app - Byjus not Refunding Money Closed
Byjus online coaching is not refunding my money . On **th may I have called byjus for my sisters admission and on **th may I have paid full money in installments in one day only **** once and then ***** for the course. And I told them to start ...
Jun 30, 2020 by Sonal
Byjus learning app - Byjus unable to provide the workbooks for Closed
Byjus team is not responding to our multiple communication in appropriate manner for non delivery of the worksheets of which has to be included in the product. Please note we have received the below message from your byjus team Dear Thrisha,...
May 29, 2020 by Purvi Poojari
Byjus learning app - Byjus not refunding my amount Closed
Hi, we took Byjus learning course for my *yrs old son. The package included courses of *st, *nd, *rd grades for a cost of Rs. **,***. We took this decision when we were persuaded by Byjus counselor to enroll for subscription for the same day. W...
May 27, 2020 by Bhanu Prakash Pendurthi
Byjus learning app - Product not cancelled after request for cancellation Closed
BYJUS pursued me in the name od scholarship and discount to purchase their learning app for Class * to ** std CBSE syllabus for **,*** INR in August ****. The product was delivered on August *th *:**PM. At the time of purchase, BYJUS representa...
May 06, 2020 by Phani Prasanth T
Byjus learning app - Byjus app is completely waist of money Closed
Mr dharuv From Bijuus came to our house and he forced us to do this app and also took a check from us and make loan, our child don't like this app he is not use this app we call byjus to close this app they cheated us they said they didn't c...
Apr 24, 2020 by Puja
Byjus learning app - Refund Closed
I purchased application for daughter studying in * class.Due to language problem she is not able to understand the class. I return the app and all accessories by informing to councelor MR SWAPNIL. AND on various times to councelor who call me...
Apr 15, 2020 by Vijay Balaso Patil
Byjus learning app - Return Refund Closed
Dear Byjus Team, Please refer the discussion between your Sr. Manager Upasona & myself with regards to Cancellation of the Byjus Kit received by us. We had clearly communicated our decision of returning the Kit during our several rounds...
Mar 13, 2020 by Byjus Return & Refund
Byjus learning app - Cancellation of Byjus Kit Closed
I have ordered the Kit on **th Sep'** and my kit was delivered by Sep Month End. When i have ordered the kit, i was not explained about the return policy & Sales Executive Mr Ajay Sharma Committed there will be regular follow up from the mentor...
Dec 31, 2019 by VinothKumar R
Byjus learning app - Byjus did not accept our cancellation request within trial period Closed
We agreed to take trial classes of ** days. We got Tab on */**/****. But after five days we informed the person who has delivered the Tab to us that we do not want to proceed further the trial classes. He said that he will register our cancell...
Dec 24, 2019 by Jatinder Kumar
Byjus learning app - Cancelation of learning app Offered Resolution
I purchased the Byjus Premium Product (learning app) for my son studying in the *th standard. I purchased it for Rs.*****. But he is not able to follow the app and I requested for cancelation of the App. But they are saying that it can't be can...
Dec 20, 2019 by Kashmeera
Byjus learning app - Illegally deducting Money after Cancellation Closed
I had purchased Byjus class * to * product for my son from Mr. Aman (representative of Byju's) with a written commitment that if we don't like the product; we can go for cancellation within ** days of delivery, and Byjus would refund all amount...
Nov 11, 2019 by Kiran
Byjus learning app - Byjus looting the Customers Closed
My Sister Ayushi sachan had taken a Course of Byjus App and they told us that we could return all the stuff we got from Byjus whereas now the representative came to our house is not responding and also they said that they would visit the child ...
Oct 22, 2019 by Hitesh sachan
Byjus learning app - Non cancellation of service Closed
An executive from BYJUs, Mr. Shubhankar mondal visited our residence and explained us about the learning app from BYJUs. He told us about the offer and the fees that can be paid through easy EMIs through IIFL. The total fees was Rs. **,***/-...
Oct 12, 2019 by Abhishikha Gupta
Byjus learning app - Byjus Team opened 2 loan accounts instead of one Closed
Hi, I m from mumbai and we had got an offer from byjus for my kids ( both kids) std * to ** course @ *,**,***/- we paid **k advance and rest we opted for Loan from the options what Byjus team Gave us ( Mr Sumit singh from mumbai and Mr Harish...
Sep 09, 2019 by Mrigesh Devaani
When my child saw the ad of byjus got interested she login in it and they begun to call us...inspite of our full interest a councellor came here introduced himself he is here for councelling my child whether she is capable for a scholarship..bu...
Aug 23, 2019 by Anilkumar
Byjus learning app - Package not delivered Closed
To whom it may concern This mail is regarding complaining against your system miss commitment and keeping us in dark about the the delivery of your product. Your executive Mr Ashish diman came to explain about your byju’s product from class ...
Jul 25, 2019 by Mohit goswami
Byjus learning app - Byju's App foolling Parents Closed
Totally fraud app, Byzus are only making money, my son was used free session in app and after that continue call received from Byjus for free session and convenced us for counsling session and their counslore convenced us to buy for *th to **...
Jul 24, 2019 by Deepali Shinde
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