- Nobroker Owner relax plan did put me into more frustration by not providing enough support to close ^Closed

Prabhakar Rao C.M filed this complaint against Nobroker com on Feb 18, 2022

Resolution Demanded:
Apology
Refund
Damages

This is the *rd time i am renewing Owner relaxation plan. I keep getting messages that the client wants to visit the place with a link to get contact details but when u click on the link the contact details are masked. It looks like the RM who is assigned does has many more clients to handle hence she sleeps on my account based on their moods they come back and attend. RM's are least bothered to give proper service. Their is no way we can complaint or talk to their seniors, , Think about when their service so bad during the validity period and what could be their response after plan expiry .. ???
I have already lost * months rent + Feb months rent as they were still not able to provide any leads Some one from their department called after i logged the complaint in another online firm they accepted about their mistake and changed the RM and promised to give extension till i rent out the property but it was of no use as all my days went just like earlier and now they have deactivated my account. No one knows whats happening....
today again we are standing on the weekend and they have deactivated my listing and till date nothing has been done nor the team who promised didn't even check if their promise was delivered. They requested me to delete my complaint now i realized that why they asked to delete, .. It looks like, Their is no proper coordination between their departments nor they have some kind of hierarchy where the end user grievance is heard.. Waste of time.. My Phone No **********

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