Colmed in - No responsibility from company

I ordered few Hand sanitizers as a precautionary measure against Corona. But they didn't ship it, i asked for a refund. They told me that refund will be initiated and you'll have to wait for two days and then you'll receive an email with refun reference id. After * days i contacted them, they said refund is initiated and straight up blocked me on thier chat. I emailed them a couple of times and haven't got any response for them. I found their Facebook page and messaged them, they blocked me there. I found a similar allegation on their comment section under their latest post where they scammed a medical student. Please don't go for COLLATERAL MEDICAL, colmed.in they are *****% fraud.