Ease my trip com
- No response from easemytrip and no refunds Closed
Ashok Kumar filed this complaint against Ease my trip com on Jun 04, 2020
Resolution Demanded:
Refund
Damages
I have booked a ticket from Port Blair to Dehradun on ** Jun ****. Single ticket under PNR No HM*E* issued to me and total journey was in three legs. Port Blair-Chennai, Chennai-delhi, Delhi-Dehradun. Now air India cancelled Chennai-delhi flight and informed me through sms. Now I am not able to contact either air India or ease my trip either through phone, email also they are not replaying, finally I cancelled the whole PNR (as without the middle leg the journey can't be completed) through their app. But to my surprise even though I have got a confirmation email from ease my trip regarding successful cancellation, they again are showing it as upcoming trip and when I tried enquiring them today through chat regarding refund, they are showing the tickets are not cancelled. Don't have any information about refunds. Total haush paush, nobody knows what is happening at ease my trip. But kindly help to get my refunds as I have cancelled well in time. And the refund should be full as all three legs of journey are under single PnR and if airlines cancels one the whole PNR got cancelled as journey can't be completed.
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