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Trend on the go - No replacement for damaged item

Nishitha filed complaint against Trend on the go on Dec 5, 2023

I received a damaged item from them; Within * mins of received item I contacted them. But they are asking to share an unpacking video. How are we supposed to share unpacking video; are we expecting damaged item? Now I have sent them the opened cover and other unpacked items video but the lady is responding very arrogantly!. Plz help to get the replacement!

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Trend on the go

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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